Author: Ellen V. Platton, Learning & Talent
Development Professional
How do you engage the "forced"
learner?
How do you engage the
"forced" learner? We've all had the adult in the
classroom who has been "forced" to
attend our training. Either the training
was "recommended" or the course was a mandatory
requirement. Regardless, she/he does not want to be in
our classroom. This person feels out of place, does not say
much and their body language sends the message that she/he is not
interested. As the trainer, how do you engage this learner without
disrupting the class?
What has worked for me has been to
encourage conversation. Telling stories, referencing current events,
asking questions, and using analogies are all informal ways that
have led to classroom conversation. Once one person
speaks, before long a number of people are engaged in a
conversation, even the "forced" learner.
The "forced" learner has become interested
and involved. This person's body language now sends a different
message. Sometimes quoting a line to a popular show, movie or song
(where appropriate) has allowed the learner to feel safe enough to
get involved because I've now become relatable.
Asking questions is a sure way to start a conversation: Has
anyone ever experienced a similar situation? Can anyone tell me a
time when....? How would you have....?...Who has an example
of.....? What worked? Does anyone......? Why do you
think...? Once the learner can relate and has an
opportunity to share their story, she/he eases into the
conversation. Telling stories, using current events, and analogies have
worked for me.
As trainers, we want to engage the
learner while at the same time provide valuable information. Everyone
has something to say, has a question to ask, or just needs a bit of
guidance. Most learners want to tell their story but
may need to first feel comfortable and secure in
their surroundings. When someone
enters our classroom, they may initially feel out of
place. I've described what has worked for me.
How do you engage the
"forced" learner? Please comment or share your story.